Our commitment to your satisfaction
We want you to be completely satisfied with your BeatOps subscription. If for any reason you're not happy with your purchase, you can request a full refund within 10 days of your initial payment. No questions asked.
To request a refund within the 10-day period:
That's it. We won't ask why - we'll process your refund promptly.
Once we receive your refund request:
You'll receive an email confirmation when your refund has been processed.
After the initial 10-day refund period:
Please contact us at support@beatops.nl to discuss your situation.
Cancellation stops future billing but doesn't provide a refund. Your subscription remains active until the end of your current billing period, then you'll be downgraded to the free tier.
Refund returns your payment and immediately revokes your subscription access.
If you want to cancel without a refund, you can do so anytime through the Stripe Customer Portal (accessible from BeatOps Settings).
We kindly ask that you contact us for a refund before initiating a chargeback with your bank. Chargebacks incur significant fees and administrative overhead. If you're experiencing any issue, we're committed to resolving it quickly.
If you've already initiated a chargeback but prefer to work with us directly, please contact us and we can help resolve the situation.
Upon refund:
If you have questions about refunds or need assistance, please contact us:
Email: support@beatops.nl
We typically respond within 24 hours on business days.